William, a product of public education, entered education through work in community-based adult literacy and ESOL instruction in Washington, DC. His education work has included teaching with Knox County Public Schools (Tennessee) and supporting district curriculum and resources initiatives in English, instructional technology, and school libraries with the Baltimore City Public Schools (Maryland). He served as a program specialist with the Maryland State Department of Education with primary responsibility for developing online courses to support the state’s high school assessments. William has also worked as an information professional supporting education and literacy initiatives and has served as the librarian for the Center for Literacy Studies (Tennessee), the director of information resources for the now defunct National Institute for Literacy (Washington, DC), and a program specialist for the Library of Congress (Washington, DC). William’s academic study includes a B.A. in religious studies, an M.S. in applied linguistics, an M.S. in information sciences, and education coursework focusing on online teaching and learning. He is currently pursuing a Ph.D. in instructional leadership.